Privacy and
Security
The
details you forward to us are kept confidential.
All credit transactions are made via secure
connection, using 128 bit SSL encryption.
Quality
We source the best flowers
available and deliver them either ourselves or
with a special flower delivery service. Each
flower-gift is professionally designed and
delivered so you can be confident the highest
quality of product and service is provided. Please
note that while we do our best for the flower
arrangements to match the photos on the site
you should accept that all photos are
for demonstration purposes only and there may be
some minor variations in type, size and colour of
flowers, but not in quality or value.
Hampers and Baskets
In
the case a product included in a hamper/basket is
not available we will replace it with a similar
product of equal or greater quality and
value.
Delivery Address Information
It is
important that you provide accurate delivery
information. In particular be sure
to enter the precise name and
delivery-address for the person to whom you
are sending flowers. For non-residential
addresses, such as maternity ward or a business,
supply this information in the 'Delivery
Instructions' box. If possible, provide a
telephone/mobile number so we can contact the
recipient should it become necessary. If the
recipient is not at the intended
address we will either: (a) leave the flowers
at the front-door or other appropriate
location provided it is safe to do so, or (b)
leave a note to arrange another delivery time or
pick up from our store. Re-delivery may incur an
additional delivery fee, Wine/Alcohol deliveries
can only be made in
Australia
to recipients over 18 years
of age. Note that local Alcohol laws
vary and it may not be possible for us to
deliver Alcohol to some destinations.
Click here for Refund
Policy.